| A helpful, courteous voice on the other end of the phone
when calling for an appointment to analyze your problem (rather
than an answering machine or telephone answering service). |
| A complete background on the company you’re dealing
with and their foundation repair system with appropriate documentation,
references and third-party evaluations to support all claims
made by the Consultant or in the literature. |
| The opportunity to be “fully educated” on what’s
causing your problem so that you can make an informed decision
on the best way to fix it. |
| Complete presentation by a professionally trained Consultant,
with up-to-date and easy to understand materials. |
| Detailed, written proposal (NOT A CONTRACT) with specific,
easy to read information on exactly what’s going to be
done to fix the problem. |
| NO DEPOSIT required on the work to be performed. |
| Advanced technology incorporating materials and a system
that has been developed specifically to solve problems like
yours. |
| Materials that have been evaluated by independent testing
agencies to be not only effective, but also SAFE to use in
your home. |
| Full-time, professionally trained Technicians who arrive
on time and complete the work as scheduled and precisely as
described on the written Job Plan. |
| A proven system that performs as represented by the Consultant
and provides a PERMANENT SOLUTION to your problem. |
| A fair and consistent price taken from a published price
list that represents an excellent value for the cost. |
| The opportunity to inspect the work after it’s finished
and approve it BEFORE you pay for the job. |
| A FULL WARRANTY to back the system that’s been evaluated
to meet all Federal Trade Commission guidelines as a Full Warranty
and been PROVEN over time. |
| Timely, courteous and effective response to service questions
after the system has been installed. |
| A permanent solution for THE LIFE OF THE STRUCTURE. |
| |
If you’re not getting ALL of these things from a Indoor Air Quality
(IAQ) or foundation repair contractor, you’re dealing with the
wrong company.